Contact Us
Partner With Us: Wholesale & General Support
Have a question about partnership, orders, or products? Contact us now for dedicated customer service!
Due to current circumstances, the number of our support staff has decreased. Phone and live chat support hours may be shortened until further notice. We appreciate your patience.
Dedicated Wholesale Inquiries
Email: info@jaceyjewelry.com
For bulk orders, custom designs (OEM), and partnership inquiries. We prioritize these for a faster response.
For tracking, retail orders, or product details. Usually you will receive a reply within 24 hours.
If emailing about orders, please be sure to indicate the order number or product SKU in the content.
WhatsApp Support:
+1 2165266083 (Global Hotline)
Global Headquarters:
JaceyJewelry Co. LtdSongnan Road 15-3,201
Guangzhou, Guangdong, 510165
China
Online Chat Support Hours
Our team is available through online chat during these hours:
Working Hours: 8:00 - 21:00 (UTC+8:00) China Standard Time
Here is the approximate equivalent time across major regions:
| City | Working Hours |
|---|---|
| China - Beijing | 8:00 - 21:00 |
| US - New York | 20:00 - 9:00 |
| UK - London | 1:00 - 14:00 |
| Europe - Paris | 2:00 - 15:00 |
Quick Resources
Solve your questions instantly with our dedicated wholesale resources: